£ 1
Given in Prizes

Competitions Terms & Conditions

1.The Promoter

The Promoter is: Golden Ticket 24 Limited, Company Number 15379405, and whose registered office is at 71-75 Shelton street, Covent Garden, London, WC2H 9JQ

Our correspondence address is Golden Ticket 24 Limited, 71-75 Shelton street, Covent Garden, London, WC2H 9JQ

If you wish to contact us for any reason, please email contact@goldenticket24.co.uk.

 

2.The competition

2.1. These terms and conditions apply to all competitions listed on the Promoter’s website at https://www.goldenticket24.co.uk/ (the “Website”) and through Promoter’s corresponding app (“App”)

2.2. An entry fee is payable each time you enter via our online entry method (“Online Entry Route”), or you may enter for free via the postal entry method outlined in paragraph 3.9 below (“Postal Entry Route”). Each person who enters either via the Online Entry Route or the Postal Entry Route is an “Entrant” for the purpose of these Terms and Conditions.

3.How to enter

3.1. The competition will run from when it is published to the closing date specified on the Website. These dates shall be referred to as the “Published Date” and “Closing Date” respectively. All times and dates referred to are the times and dates in London, England, United Kingdom.

3.2. If it is absolutely necessary to do so, due to circumstances beyond the control of the Promoter and not to do so would be unfair to those who have already entered the competition, the Promoter may change the Closing Date or correct an incorrectly displayed Published Date on the Website or App. If the Promoter does change the Closing Date of a competition, the new details will be displayed on the Website and all Entrants will be notified by email.

3.3. All competition entries must be received by the Promoter no earlier than the Published Date and no later than the specified time on the Closing Date. All competition entries received outside these times may be disqualified without a refund. Entries received after the Closing Date will not be entered into the random draw. If an entry is received by the Postal Entry Route within 72 hours after the Closing Date, the Entrant will receive a credit equal to the cost of entry via the Online Entry Route to the draw, which will enable the Entrant to enter an alternative draw(s) of their choice on the Website using the Online Entry Route;

3.4. To enter the competition using the Online Entry Route:

Draw-Based Competitions

(1) go to the Website and view the competition question (if applicable);

(2) select your answer to the competition question (if applicable) and desired number of entries; then

(3) complete the checkout process and submit the online entry form; then

(4) complete the payment to receive your order confirmation.

Instant Win Competitions

  • (1) go to the Website and view the instant win competition;
  • (2) select your desired number of entries; then
  • (3) complete the checkout process and submit the online entry form; then
  • (4) complete the payment to receive your ticket; then
  • (5) look up your ticket to see if you have won.

3.5. All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.

3.6. The Promoter will send confirmation that your entry has been received, and your allocated ticket number(s) by email to the email address you used to register for your account.

3.7. The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.8. By purchasing entries, registering an account and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.

3.9. You may enter the competition using the Postal Entry Route by complying with the following conditions:

(a) send your entry on an unenclosed postcard by first or second class post to the Promoter at the following address: Golden Ticket 24 Limited, 1 Causeway Cottages, Colchester, CO5 7LQ

(b) include with your entry the following information:

(i) your full name;

(ii) your address;

(iii) a contact telephone number and email address; and

(iv) your chosen competition, and your answer to the Competition Question (if applicable).

(c) If you are entering an Instant Win Competition through the Postal Entry Route you will be required to register for an account via the Website prior to us receiving your postal entry. Following receipt of your valid postal entry we will apply a site credit to your account. You must use this site credit to enter an Instant Win Competition via the Website or App and receive a ticket to be in with a chance of winning a prize.

(d) incomplete or illegible entries will be disqualified;

(e) you may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;

(f) by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;

(g) the Promoter will email each Entrant who has submitted a valid entry into a Draw Based Competition via the Postal Entry Route to confirm their ticket number(s). The Promoter will add site credit equal to the cost of the entry via the Online Entry Route if entering an Instant Win Competition.

(h) Entrants must have created an account on the Website/App for the free entry to be processed. All details on the postcard must correspond to the details on the account to receive the order confirmation and ticket number. Postal entries received without a registered account cannot be processed. Entrants must add an address to the related account for entries to be processed.

4.Choosing a winner

Draw Based Competitions

4.1. All Entrants who have entered a Draw Based Competition in accordance with paragraph 3 above will be placed into a draw and the winner will be chosen using a verifiably random draw process (the “Winner”). The random draw will take place on the Closing Date (“Draw Date”).

4.2. All Entrants will have their names and ticket numbers put into a spreadsheet. For live draws, this spreadsheet will be visible during the live draw. For automated draws, the names and ticket numbers are put into a spreadsheet and we use a computer algorithm to generate a random number to determine the winner(s).

4.3. In the event of the draw being disrupted for any reason or having an inconclusive outcome, we can at our sole and unfettered discretion run the draw again, either through the same random draw process or an alternative method.

Instant Win Competitions

4.4. All Entrants who have entered an Instant Win Competition in accordance with paragraph 3 above will be assigned a ticket (“Ticket Assignment”). Winning Instant Win tickets will be selected prior to the Published Date of the draw (“Winning Ticket Selection”). Ticket Assignment and Winning Ticket Selection will both be performed using a verifiably random process. End prize winners will be chosen using a Draw Based Method.

For help with entries, please email us at contact@goldenticket24.co.uk

How the draws are conducted

4.5. (a) Live draws: The draw is ruled to be valid and complete and therefore results stand as they are, as long as the balls come out with no interruption. If an unsold number is generated we will reload the chambers and keep re-spinning them until a number is generated that has been sold.
(b) Automated draws: The draw will be conducted using a computer algorithm to select a random number.

5.Eligibility

5.1. The competition is open to anyone aged 18 years or over who are resident in a country where it is lawful for the Entrant to enter this competition and for the Promoter to promote this competition and award the Prize to the Entrant, except:

(a) employees of the Promoter;

(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or

(c) members of the immediate families or households of (a) and (b) above.

5.2. By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition (see paragraph 7.5). If you fail to provide the Promoter with any such proof or other information that they may require within 21 days of a request by the Promoter, you may be disqualified from the competition and an alternative Winner may be selected.

5.3. The Promoter will not accept competition entries that are:

(a) automatically generated by computer;

(b) submitted by agents, third parties or syndicated entries; or

(b) incomplete.

5.4. The Promoter reserves all rights to disqualify you if:

(a) the Promoter reasonably believes that you have acted in breach of these terms and conditions;

(b) the Promoter reasonably believes that you have acted in concert with other persons (including members of your household), or have submitted entries purporting to be in the name of another person, with the intention of circumventing these terms and conditions, or breaching any applicable laws or regulations;

(c) it is, or has become, illegal for the Promoter to promote the competition to you and/or award the Prize to you;

(d) you are found to be abusing or tampering with the operation of the prize competition, the Website, the App, or entering using fraudulent means; or

(e) you are found to have posted an entry or comment to the Promoter’s Facebook page that is, in the Promoter’s opinion, inappropriate, offensive or upsetting to other Entrants or the Promoter, or is contrary to any applicable law.

5.5. Refunds will only be provided in exceptional circumstances and at the sole discretion of the Promoter. No refunds of the entry fee will be given:

(a) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize; or

(b) if you are disqualified from the competition by the Promoter in accordance with these terms and conditions.5.6. Entrants can enter each competition as many times as they wish until the maximum number of entries per user have been submitted and until the maximum number of entries for the competition have been received.

5.6. Only one Account per Household is allowed.

6.The prize

6.1. There may be one or more prizes available for each competition, which are described on the relevant competition pages of the Website (the “Prize”). Details of the Prizes are, to the best of the Promoter’s knowledge, information and belief, correct as at the Opening Date.

6.2. Non-cash Prizes are subject to availability. The Promoter reserves the right to substitute the prize with a prize of equal or greater value. If any details of the Prize change, the Promoter will endeavour to update the Website as soon as reasonably possible.

6.3. The Promoter makes no representations and gives no warranties about the Prize, its value, its condition or any other information provided on the Website/App. The Promoter makes no representations and gives no warranties that the information provided on the Website/App is accurate, complete or up to date.

6.4. If the Prize is a vehicle:

(a) the Promoter will, unless otherwise stated, ensure it comes with a valid MOT (if required);

(b) no insurance is included with the Prize and it is the Winner’s responsibility to ensure the vehicle is adequately insured prior to taking it on the public roads (if it is legal to do so);

(c) the Promoter has no responsibility for the Prize(s) once it has been delivered. The Winner is solely responsible for complying with all relevant laws and regulations relating to the vehicle, its operation and ensuring they operate it in a safe and responsible manner;

(d) no vehicle/road tax is included;

(e) the Winner is solely responsible for ensuring they have all necessary safety equipment and clothing (for example, helmets, boots and gloves) and for wearing them whilst operating the vehicle.

6.5. Other non-cash Prizes may be subject to additional conditions, which will be set out on the relevant competition page of the Website.

6.6. The Prize may be supplied by a third-party supplier (the “Supplier”). Details of the Supplier (if any) will be provided on the Website.

6.7. The Promoter reserves the right to substitute the Prize for an alternative cash prize (“Cash Prize”) in the following circumstances:

(a) the Prize becomes unavailable;

(b) other circumstances beyond the reasonable control of the Promoter make it necessary to do so;

6.8. The prize is not negotiable or transferable.

6.9. All costs and expenses not included within the Prize are the responsibility of the Winner.

7.Winners

7.1. The decision of the Promoter is final and no correspondence or discussion will be entered into.

7.2. The Winner’s full name will be announced during the live draw (for live Draw Based Competitions).

7.3. The Promoter will contact the winner of a Draw Based Competition personally as soon as practicable after the Draw Date, using the telephone number or email address provided with the competition entry. The winner of a Prize in an Instant Win competition will receive an email and must follow the instructions contained in that email in order to claim the Prize. Prizes of site credit will be applied to an Entrant’s account automatically.

7.4. The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or has not claimed the Prize within 21 days of the Draw Date, the Promoter reserves the right to offer the Prize to another Entrant (“The Alternate Winner“) selected at random in the same method as before from the remaining correct entries received before the Closing Date. The Alternate Winner shall have 21 days from notification of their status by the Promoters to communicate their acceptance of the Prize. This process shall continue until a winner accepts the Prize.

7.5. If a selected Winner has won a prize above a certain value set by the Promoter, the Winner must provide valid proof of identity and address which matches the name and address used to register with the Promoter to claim the Prize. If the Winner does not provide such proof of identity and address within 21 days of accepting the prize, the Promoter may conduct its own investigation, and if the Promoter cannot verify the identity of the Winner within 3 months of the applicable draw, Promoter reserves the right to offer the Prize to an Alternate Winner.

7.6. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the full name of major prize winners on the Website/App unless you object in accordance with paragraph 7.7 below.

7.7. If you object to any or all of your full name and winning entry being published or made available, please contact the Promoter at contact@goldenticket24.co.uk prior to the Closing Date. In such circumstances, the Promoter must still provide this information to the Advertising Standards Authority on request.

8.Claiming the prize

8.1. You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Details of how the Prize will be delivered to you (or made available for collection) are published on the Website/App, or available on request.

8.2. If your personal details, including contact information, change at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to contact@goldenticket24.co.uk. Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 10 days of the Closing Date, the Promoter may use your old details if it needs to try to contact you.

8.3. Any Cash Prize will be transferred directly to the Winner’s nominated bank account. The winner must provide evidence that it is the sole or joint beneficiary of the bank account. Failure to do so within 21 days of accepting the prize will result in disqualification from the competition and the winner forfeiting the prize. In such circumstances, the Promoter reserves the right to offer the prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

8.4. The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.

8.5. If the Prize is a vehicle and the winner has completed all eligibility checks, the prize will be transferred to the winner by the Promoter using the V5 for each vehicle. This can be completed after the vehicle is handed over.

9.Limitation of liability

If Promoter fails to comply with these terms and conditions, Promoter is responsible for loss or damage you suffer that is a foreseeable result of Promoter’s breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter’s breach or if they were contemplated by you and the Promoter at the time that you entered the competition.

10.Data protection and publicity

10.1. By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used by the Promoter or its agents and suppliers for the purposes of administering and managing the competition and prizes and of informing you of future competitions and our competition schedules or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website/App.

10.2. If you submit content it may be used for reasonable publicity by the Promoter. If you do not wish to participate in any publicity, you must notify the Promoter. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.

10.3. Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at contact@goldenticket24.co.uk

11.General

11.1. The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.

11.2. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.

11.3. The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition at any time if circumstances beyond its control make this unavoidable. If the Competition is cancelled, the Promoters will return the Entry Fees to each Entrant (either by bank card refund or by cheque and in one combined payment where several entries have been made by a competitor, or by site credit). Where the Entry Fee is returned, the Promoter shall have no further liability to the Entrant or to any other person.

11.4. The competitions on the Website are in no way sponsored, endorsed, administered by or associated with Meta, Apple or Google. By entering the competitions, Entrants agree that neither Meta, Apple nor Google have any liability and are not responsible for the administration or promotion of the competitions.

11.5. These terms and conditions shall be governed by English law. As a consumer, each participant will benefit from any mandatory provisions of the law of the country in which he or she is resident. Nothing in these terms and conditions, including this paragraph, affects an Entrant’s rights as a consumer to rely on such mandatory provisions of local law.

11.6. The courts of England and Wales shall have jurisdiction over any claims arising from these terms and conditions. However, an Entrant who is resident in an EU country may choose to bring proceedings in the courts of the EU country in which he or she is resident.

11.7. You should print a copy of these terms and conditions and keep them for your records.

 

 

Website Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

These terms tell you the rules for using our website https://www.goldenticket24.co.uk/ (our site).

Who we are and how to contact us

Our site is a site operated by Golden Ticket 24 Limited. (“We”). We are registered in England and Wales under Company Number 15379405 and have our registered office at 71-75 Shelton street, Covent Garden, London, WC2H 9JQ .

Our main trading address is Golden Ticket 24 Limited, 71-75 Shelton street, Covent Garden, London, WC2H 9JQ .

We are a limited company.

To contact us, please email contact@goldenticket24.co.uk

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.

If you purchase goods or services from our site, participate in any promotions or enter any of our competitions, other terms and conditions will apply and which you must accept and abide by.

We may make changes to these terms

We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, services, our users’ needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge but you may have to pay to enter our competitions.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Who can use our site?

Our site is only for users in the UK

Our site is directed to people residing in the United Kingdom. We do not represent that the content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at contact@goldenticket24.co.uk

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including posts made to our social media accounts. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us at contact@goldenticket24.co.uk

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
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Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Our responsibility for loss or damage suffered by you

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you or if you enter our competitions, which will be set out in our Terms and Conditions.
  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, post to our social media accounts or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described below.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

You are solely responsible for securing and backing up your content.

Rights you are giving us to use material you upload

When you upload or post content to our site, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content. We may also share it, quote from it and use it to promote our site, products and services, particularly via social media.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of content on our site other than that set out above, please contact contact@goldenticket24.co.uk

Which country’s laws apply to any disputes?

These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction to deal with any disputes between us.

 

Acceptable Use Policy

About us

This acceptable use policy sets out the terms between you and us under which you may access our website https://www.goldenticket24.co.uk/ (“our site”). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

Our site is a site operated by Golden Ticket 24 Limited (“We”). We are registered in England and Wales under Company Number 15379405 and have our registered office at 1 Causeway Cottages, Mersea road, Colchester, CO5 7LQ.

To contact us, please email contact@goldenticket24.co.uk

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out below.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, for example, the ability to participate in games, competitions, comment on blog posts or post to our social media accounts (interactive services).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trademark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.